Stornogebühren

Wir erheben keine Gebühren für Reservierungen, die 7 Tage oder länger vor dem Abholtermin storniert oder geändert werden. Wenn Sie Ihre Reservierung nach diesem Zeitpunkt stornieren oder ändern, dann werden die folgenden Gebühren erhoben:

• Wenn Sie Ihre Reservierung weniger als 7 Tage vor dem Abholtermin stornieren oder ändern, dann werden Ihnen entweder die vollen Kosten der Reservierung oder bis zu maximal € 30,00, je nachdem, welches der niedrigere Betrag ist, angerechnet.
• Wenn Sie Ihre Reservierung weniger als 24 Stunden vor dem Abholtermin stornieren oder ändern, dann werden Ihnen entweder die vollen Kosten der Reservierung oder bis zu maximal € 70,00, je nachdem, welches der niedrigere Betrag ist, angerechnet.

Nichterscheinen

Wenn Sie Ihr Fahrzeug nicht am spezifizierten Abholtermin abholen, dann behalten wir uns das Recht vor, Ihnen eine Nichterscheinungsgebühr in Höhe der Kosten der Reservierung oder bis zu maximal € 70,00, je nachdem, welches der niedrigere Betrag ist anzurechnen. Im Falle eines Nichterscheinens wird Ihnen Ihre Kreditkartenzahlung abzüglich der Nichterscheinungsgebühr rückerstattet.

Nicht aufgebrauchte Miettage

Wir weisen darauf hin, dass nicht aufgebrauchte Miettage bei vorausbezahlten Reservierungen nicht rückerstattet werden.

Lithuania

Additional Driver Policy

Additional driver charge is EUR 6.00+ tax per day, with a maximum charge of EUR 60.00 + tax. There is no maximum number of additional drivers allowed per rental.

Age Requirements

The minimum age is as follows: 18 years for car groups ECMN (Economy), EDMR (Economy), CDMR (Compact), CDAR (Compact) and CWMR (Compact Wagon-Estate). 21 years for car groups IDMR (Intermediate), IDAR (Intermediate), IWMR (Intermediate Wagon-Estate), SDMR (Standard), SDAR (Standard) and SWMR (Standard Wagon-Estate). 25 years for car groups: IVMR (Intermediate Pax Van), FDAR (Full Size), FDMR (Full Size), LVMR (Luxury Pax Van) and LFAR (Luxary 4x4). There is no maximum age limit. A young driver charge applies for 18 - 27 year olds of EUR 2.90 + tax per day ,with a maximum charge of EUR 14.48 + tax.

Cross Border Policy

Cross border travel is permitted into all EU mainland countries and Belarus (When travelling to Belarus, Europcar must issue a special document / permission). All other countries are forbidden including EU Islands, Russia and Kaliningrad.  A cross border fee of EUR 6.00 + tax per day, with a maximum charge of EUR 60.00 + tax per rental applies to all cross border travel.  The customer must inform Alamo/National at time of check-out if he/she is going to cross the Lithuanian border, otherwise a penalty charge of EUR 250.00 will be applied and all insurances will not be valid. In these cases the customer will be responsible for the full cost of any damages incurred.  Please be advised that the following areas in Germany: Berlin, Cologne and Hannover will require an 'Emissions Sticker' stating the emission of the vehicle intended to enter these areas. Without this sticker, the driver of the vehicle will be fined up to EUR 40.00 even if the car is registered abroad. Should the car not have the 'Emissions Sticker', then this can be purchased at most garages. Please be advised that due to a change in law in Germany, it is mandatory for all vehicles crossing the border into Germany to have winter tyres fitted during the Snow & Icy conditions. Customers will be fined on the spot if they are stopped by police and found to not have the appropriate winter tyres.

Delivery / Collection

Delivery & collection is available to any place in Lithuania (all cities) - (present exact address & telephone number and ask for the Delivery/collection charge at time of booking). During office hours: Within city limits (there Europcar offices are located) - on freesale and costs EUR 17.38 + tax. Delivery to hotels in Vilnius 'Amberton Klaipeda' and 'Artis' is free of charge. Collection is available in Estonia (Tallinn, Tartu, Parnu), Latvia (Riga, Liepaja, Ventspilis) and Poland (Warsaw, Gdansk, Krakov) (present exact address & tel.no. and ask for Del/Col charge at time of booking). Collection is also available from other EU countries (please refer to Alamo/National Reservation Department in Lithuania). Delivery & collections outside the city limits and out of hours are on request and the cost depends on the distance to be travelled. Please contact reservations@europcar.lt and an answer will be provided as soon as possible.

Insurance Excess

Collision Damage Waiver & Theft Waiver limits the customer’s financial responsibility for loss, damage or theft of the rental vehicle. The maximum excess that is payable in the event of one of these incidents is 1158.48 EUR. The maximum excess will vary depending on the vehicle you are renting, please ask at time of rental for further information on which excess applies. If you would like to reduce or remove your excess responsibility please ask the rental staff when collecting your vehicle about additional products that are on offer .

License Requirements

Valid Driving Licence must be held for at least: One year for car groups IDMR (Intermedate), IDAR (intermediate), IWMR (Intermediate Wagon-Estate), SDMR (Standard), SDAR (Standard) and SWMR (Stardard Wagon-Estate) - drivers with the 1-2 years driving experience are to be charged additionally with the YOUNG DRIVER fee. Two years for car groups IVMR (Intermedate), FDAR (Full Size), FDMR (Full Size), LVMR (Luxury Pax Van) and LFAR (Luxury 4x4) - drivers with the 2-3 years driving experience are to be charged additionally with the YOUNG DRIVER fee. There is no minimum licence requirements for car groups ECMN (Economy), EDMR (Economy), CDMR (compact), CDAR (Compact) and CWMR (Compact Wagon-Estate). An international driving permit is required for all foreign customers. Should your driving license not be resident to the country of origin of your booking we reserve the right to charge an appropriate rate for your country of residence.

One Way Rentals

Domestic one ways are allowed between all locations and cost as follows: Kaunas Apt to Klaipeda DT = EUR 28.81 + tax (and vice versa). Kaunas Apt to Palanga Apt = EUR 33.05 + tax (and vice versa). Kaunas Apt to Vilnius Apt & DT = EUR 24.58 + tax (and vice versa). Klaipeda DT to Palanga Apt = EUR 16.10 + tax (and vice versa). Klaipeda DT to Vilnius Apt & DT = EUR 41.53 + tax (and vice versa). Palanga Apt to Vilnius Apt & DT = EUR 50.00 + tax (and vice versa). Vilnius Apt to Vilnius DT = Free. There is a penalty charge of EUR 500.00 in case the vehicle is returned in an unauthorised location (domestic one ways) paid locally if applicable. International one ways are allowed between specified countries and cities as follows: Lithuania (Vilnius, Kaunas, Palanga & Klaipeda) to Latvia (Riga) = EUR 124,54 + tax. Lithuania (Vilnius, Kaunas, Palanga & Klaipeda) to Latvia (Ventspilis) = EUR 159.29 + tax. Lithuania (Vilnius, Kaunas, Palanga & Klaipeda) to Latvia (Liepaja) = EUR 144.81 + tax. Lithuania (Vilnius, Kaunas, Palanga & Klaipeda) to Estonia (Tallinn) = EUR 188.25 + tax. Lithuania (Vilnius, Kaunas, Palanga & Klaipeda) to Estonia (Tartu) = EUR 173.77 + tax. Lithuania (Vilnius, Kaunas, Palanga & Klaipeda) to Estonia (Parnu) = EUR 159.29 + tax. Lithuania (Vilnius, Kaunas, Palanga & Klaipeda) to Poland (Warsaw) = EUR 333.06 + tax. Lithuania (Vilnius, Kaunas, Palanga & Klaipeda) to Poland (Krakov) = EUR 506.84 + tax. Lithuania (Vilnius, Kaunas, Palanga & Klaipeda) to Poland (Gdansk) = EUR 376.51 + tax. No other international one ways are allowed. There is a penalty charge of EUR 2000.00 in case the vehicle is returned in an unauthorised location (international one ways).

Out of Hours Policy

Out of hours pick-ups are allowed for all locations on freesale for an additional cost of EUR 17.38 + tax. Out of hours drop-offs are allowed for all locations, but for Klaipeda City and Vilnius City, there is an additional cost of EUR 17.38 + tax (this charge is not loaded in the system and will be charged locally). There is no extra charge for drop off out of hours at the Airport locations.

Payment Policy

All major Credit Cards - Visa, MasterCard, Diners & Amex. Also accepted are National Charge Cards and National Vouchers. A deposit of the CDW amount plus the full amount for the rental and additional services (plus half of the Navigation system deposit, in case of Navigation system rent) will be required, which will be held on the credit card until the car is returned. It is possible, on request, to pay cash at the end of the rental. But before the rental a credit card is always required (except if paying with full credit voucher). Additional info: If car is not returned on time, the customer must call the Head Office or the 24 hour Help Line. If the customer does not call within 3 hours after the due time, the car will be registered as stolen to the Road Police.

Refuelling Policy

All cars are supplied with a full tank at time of pick-up. At the end of the rental the customer has to return the car with a full tank, otherwise refuelling charges of EUR 2.00 per litre + tax for missing fuel will apply.

Roadside Assistance

All cars are supplied with a full tank at time of pick-up. At the end of the rental the customer has to return the car with a full tank, otherwise refuelling charges of EUR 2.00 per litre + tax for missing fuel will apply.

Special Equipment

Infant Seat CSI (0-12 months/0-13kg) = EUR 10.00 + tax per day - Maximum charge of 10 days (EUR 100.01 + tax). Replacement amount (deposit) is EUR 71.81 + tax. On Freesale / 24 hours notice required. Baby Seat CSB (1-3 years/9-18kg) = EUR 10.00 + tax per day - Maximum charge 10 days (EUR 100.01 + tax). Replacement amount (deposit) is EUR 71.81 + tax. On Freesale / 24 hours notice required. The baby seat is not loaded in the system, so if required, please add to the remarks on the reservation. GPS = EUR 10.00 + tax per day, with a maximum charge of EUR 150.00. Replacement amount (deposit) is EUR 191.48 + tax - On Freesale. Toddler Seat CST - not available. Booster Seat BST - Not available. Winter Equipped Vehicle - (see Winter fee in Surcharges) MANDATORY for all vehicles from 1st November to 31st March (includes snow tyres). A Hazard Warning Triangle, First Aid Kit, Fire Extinguisher and Safety Reflective Vest are mandatory in Lithuania and are already supplied in the vehicles. There is a replacement fee of EUR 10.00 per item incase of damage or loss (except for the Reflective Vest which is EUR 5.00). The age of the child/ren must be provided at time of reservation when hiring child seats. All equipment is available for all cars and at all locations.

Surcharges

Airport surcharge: EUR 23.17 + tax per rental. Winter fee (WIEV): EUR 2.90 per day + tax, maximum charge of EUR 20.27 + tax per rental - MANDATORY for all rentals from 1st November until 31st March (see Winter Equipped Vehicle in Special Equipment). Vehicle Licence Fee: EUR 8.98 + tax per rental.

Tax

21% For more information about driving abroad, visit:  www.nationaldrivesafe.com